NOW HIRING: TORO Administrative Lead

TORO Community Organizer – Administrative Lead

Job Description

The Tenant Overdose Response Organizer (TORO) Community Organizer Administrative Lead works in collaboration with the staff of the Downtown Eastside SRO Collaborative (SRO-C). This position is supervised by the TORO Organizing Director and will work closely with existing TORO Program Coordinator staff to support and help supervise their day-to-day operations. 

About the SRO-C and Related Programming

The SRO-C works to improve Vancouver’s Single Room Occupancy (SRO) housing stock and promote healthier living conditions, wellbeing for SRO tenants and more stable housing through tenant organizing. In 2016, SRO-C began organizing networks of SRO tenants for overdose prevention in privately-owned SROs. The CETR program began in Spring of 2020 to prepare tenants in private hotels for the COVID-19 pandemic. 

The TORO Program is a volunteer/honorarium-based initiative funded by Vancouver Coastal Health (VCH) to operate in dozens of SROs as a complement to the existing overdose prevention services in the city. Its intention is to provide peer-based support and naloxone training in the places drug users live in order to increase safety and comfort for those most directly affected by overdoses. It is not intended as a replacement for medical services, or as a “solution” to the crisis brought about in our community by systemic factors beyond our control. The TORO program hires and trains peers who offer a variety of services in their buildings, including referrals to  safe supply, detox and treatment, and other services, tips on safer drug use, naloxone training and kit dispensation, and harm reduction supply distribution, as well as Indigenous cultural reconnections.

CETRs provide Program Coordinators with up-to-date information on Covid-19 symptoms and cases in their building, and are trained in safely distributing PPE, hot meals, hygiene, and other supplies to isolated tenants in privately owned SRO buildings. 


This position will primarily consist of the administrative supervision of the TORO program including the following administrative duties:

  • Check TORO email and respond to necessary emails
  • Ensure master TORO spreadsheet is operationalized to track departmental progress and share relevant information with other staff.
  • Ensure stats are being collected, analyzed, and remitted to the TORO Organizing Director.
  • Ensure that hotel tenant information maps are updated.
  • Report to the BCCDC on THN Distribution.
  • Ensure staff are keeping an inventory of harm reduction supplies and place orders when necessary.
  • Work to secure, inventory, and order other supplies as necessary.
  • Assist with Street Degree module design in InDesign.

Furthermore, the job will include the following general community organizing responsibilities:

  • Stay up to date on organizational happenings and can fill in for the Organizing Director in their absence.
  • Establish and maintain relationships with building tenants living in SROs.
  • Assist tenants by creating linkages to supports and services.
  • Provide continuous mentoring and leadership development to membership of TOROs/CETRs.
  • Support the Organizing Director in hiring and TORO/CETR discipline.
  • Coordinate TORO/CETR membership to be available in their buildings for workshops, walkthroughs and harm reduction supply distribution.
  • Coordinating harm reduction supplies on site, as well as in SROs.
  • Ensure and support TORO/CETR wellness, self-care and retreats.
  • Maintain resources to provide cultural safety, healing and support.
  • Work to educate and promote trauma-informed care.
  • Contribute to data collection, reporting writing, and budget management for the program.
  • Collaboratively work to ensure more safety for TORO/CETR staff and projects.
  • Other responsibilities as delegated by the Organizing Director or Executive Director.


  • Strong written and oral communication skills, and expertise in Google Suite, Adobe Creative Suite, and Microsoft Office Suite.
  • Ability to engage in harm reduction discussions with individuals or groups.
  • A high degree of understanding of intersectionality, cultural familiarity, and sensitivity to working in the Downtown Eastside neighbourhood.
  • Transparent and high integrity leadership.
  • Ability to effectively communicate the organization’s mission to donors, volunteers and the overall community.
  • Demonstrated ability to collaborate with staff in all areas of SRO-C.
  • Solid organizational abilities, including planning, delegating, program development and task facilitation.
  • Strong financial skills, including budget preparation, analysis, decision making and reporting.
  • Access to your own computer/laptop and cell phone is preferred. 
  • Class 5 Driver’s License is considered an asset.
  • Lived or living experience with substance use, and extensive understanding of drug use, is considered an asset.
  • Knowledge of Covid-19 safety precautions considered an asset.

Compensation and Benefits:

Full time at 40 hours a week for an initial three month contract, with extension of position dependent on funding. Wages are $27.00/hour with health and dental benefits, plus an additional allowance for cell phone and internet bills and six weeks of paid vacation every year. 


Please send a one-page cover letter, including any previous experience on anti-oppression work and ability to address bias against drug-users, along with a resume to: 

Applications will close Monday, May 10th at 12pm.

We thank all prospective applicants for their time, however only those selected for an interview will be contacted.

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